Get in Touch
Ready to start your trading journey? Have questions about our courses? We're here to help you succeed.
24/7
Support
< 2hrs
Response Time
100%
Satisfaction
Contact Information
info@macxmarket.com
macxmarkethelp@gmail.com
WhatsApp Support
Primary: +1 (859) 397-1408
Secondary: +1 (859) 797-1739
Quick responses via WhatsApp chat
Office
123 Trading Street
Financial District
New York, NY 10004
Frequently Asked Questions
Quick answers to common questions about our courses and services.
How quickly will I get a response?
We typically respond to all inquiries within 2 hours during business hours (9AM-6PM EST). For urgent matters, please call our support line.
Do you offer refunds?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with the course content or teaching quality, we'll provide a full refund.
Can I get personalized help?
Professional plan members get priority email support and can request personalized guidance on specific trading strategies and risk management.
Is there a mobile app?
Our courses are fully optimized for mobile browsers. No app download required - just access your courses through any web browser on your phone or tablet.
Ready to Start Learning?
Join thousands of successful traders who started their journey with MAC-X Trading Academy.